Privacy Policy: Last Updated: June 27, 2025

  1. Introduction.
    We at Twin Rivers Villa (“we”, “us”, “our”) are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit https://www.twinriversvilla.co.za/.
  2. Information We Collect
    Personal Data. Name, email address, phone number, billing/shipping address, payment details.- Usage Data: IP address, browser type, pages visited, time/date of visit, referral URL.- Cookies & Tracking: Use of cookies to improve experience; see our Cookies Policy for details.
  3. How We Use Your Information.
    To provide and manage booking, payment, and customer support.- To improve our services and website.- To send marketing communications (with your consent) To comply with legal obligations.
  4. Data Sharing & Disclosure.
    We do not sell your personal information. We may share it with:- Service providers (payment processors, email providers).- Legal authorities (if required by law).- Business acquisitions or mergers (with prior notice).
  5. Security.
    We implement reasonable technical and organizational measures to protect your data, though no security can be guaranteed 100%.
  6. Retention.
    Data is retained only as long as necessary for the purposes listed and to comply with legal obligations.
  7. Your Rights.
    Depending on local laws, you may have rights to: access, correct, delete, or restrict processing; object to processing; request data portability; withdraw consent.
  8. Third-Party Links.
    Our website may link to third-party sites. We aren’t responsible for their privacy practices.
  9. Children’s Privacy.
    We do not knowingly collect data from children under 18.
  10. Updates to This Policy.
    We may update this policy. You will have to visit the site to review this.
  11. Contact Us.
    If you have questions or requests regarding your data, contact us via our contact page.